Taxi Operator / Dispatcher - Inbound  
Bats Cabs (UK)   More jobs from this company

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Job Title:   Taxi Operator / Dispatcher - Inbound
Category:   Client Services
Total Positions:   1
Job Location:   Rawalpindi
Gender:   No Preference
Minimum Education:   Intermediate/A-Level
Career Level:   Entry Level
Minimum Experience:   1 Year
Salary Range:   PKR 60,000 to 100,000 per Month
Apply By:   Jun 26, 2024
Job Description:
  • Your role as Taxi Controller (CSR) will be responsible for taking incoming calls from UK Customers who are looking to book/amend taxi bookings.
  • You will also be handling the following task in particular:Airport and Local Bookings 
  • Payment over the Phone. 
  • Escalating the complaint to the relevant Department. Handling Driver Queries/ Grievances.
  • Handling customer complain and Feedback. If appropriate escalate the complaint or issue with the Team Leader.
  • The focus should always be on quality,Pickup and Drop-off should always be accurate to maintain High-Quality standards.
  • This role required excellent speaking and listening skills.
  • Candidates with the working knowledge of Cordic are preferred but fresh applicants can also apply. 

Company Information
Company Name:  Bats Cabs (UK)
Company Description:

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