| Job Title: |
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Customer Relationship Officer |
| Category: |
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Client Services |
| Total Positions: |
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5 |
| Job Location: |
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Islamabad |
| Gender: |
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No Preference |
| Minimum Education: |
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Intermediate/A-Level |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
1 Year |
| Salary Range: |
|
PKR 70,000 to 80,000 per Month |
| Apply By: |
|
Jun 26, 2024 |
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| Job Description: |
Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Requirements:
- Fluency in the English Language.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
Perks and Benefits:
- Attractive Salary package
- Attractive incentives and bonuses
- 5 working days (Saturdays and Sundays are off )
- Fuel Allowance
- Free lunch, Refreshments
- Medical insurance
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| Company Information |
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Company Name: Callify SMC Pvt.Ltd
Company Description:
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