Customer Relationship Officer  
Callify SMC Pvt.Ltd   More jobs from this company

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Job Title:   Customer Relationship Officer
Category:   Client Services
Total Positions:   5
Job Location:   Islamabad
Gender:   No Preference
Minimum Education:   Intermediate/A-Level
Career Level:   Entry Level
Minimum Experience:   1 Year
Salary Range:   PKR 70,000 to 80,000 per Month
Apply By:   Jun 26, 2024
     
     
 
Job Description:

Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Requirements:

  • Fluency in the English Language.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Perks and Benefits:

  • Attractive Salary package
  • Attractive incentives and bonuses
  • 5 working days (Saturdays and Sundays are off )
  • Fuel Allowance
  • Free lunch, Refreshments
  • Medical insurance

Company Information
 
Company Name:  Callify SMC Pvt.Ltd
Company Description:

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