Job Title: |
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Call Center Supervisor |
Category: |
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Client Services |
Total Positions: |
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5 |
Job Location: |
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Lahore |
Gender: |
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No Preference |
Age: |
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20 to 35 years |
Minimum Education: |
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Bachelors |
Career Level: |
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Experienced Professional |
Minimum Experience: |
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1 Year |
Salary Range: |
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PKR 17,000 to 25,000 per Month |
Apply By: |
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May 18, 2019 |
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Job Description: |
- Assist Manager Call Center in all respects
- Supervise shift regarding customer complaints and alerts / calls
- Monitor and manage shift as per work load
- Manage and prepare reports and logs of shift
- Complaints solving / handling skills
- Inbound and outbound calls handling
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Required Skills: |
GPS, MIS, Emails Handling. |
Company Information |
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Company Name: Proma-Sat Pvt. Ltd. Company Description: Proma Sat is in the business of fleet management solution for over 7 years and is the most trusted name in Russia with over 250,000+ satisfied customers. Proma Sat promotes business efficiency, operational control, accurate information & transaction flow.
Proma Sat is a combination of bunch of professionals from the tracking industry who had been practically involved in the development of the tracking industry; since its inception. The professionals are highly experienced and respected in their respective areas. That is why Proma Sat has been able to establish itself as a rapidly growing company in Russia, in such a short span of time. Currently the company has started the first global partnership with Pakistan and wants to expand its global network very aggressively. Proma Sat is specialist in providing superior vehicle tracking and fleet management solutions.
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