Job Role Description

·         The Manager Planning Solution Change shall be working as Business Analyst to translate business requirements into technical document for implementation in BSS, OSS and ESS systems.

·         Engage with stakeholders to ensure agreed business value is achieved.

·         Shall possess and demonstrate strong ability to solve a problem, negotiate and influence as per company needs.

·         Contribute and at times lead for the technical design of desired solutions meeting standards and protocols for integration, data exchange, communications, software and interconnection for information systems.

·         Ensure that all proposed solutions are future proof, meet the strategies & policies of PTCL & Etisalat Group and follow industry best practices.

·         Manage a consolidated release plan for customizations and engage the business users for periodic reviews of priorities. Coordinate with functional teams to maintain the blueprinting, and implementation process across the project implementation and post operations.

·         Support change management activities to secure proper adoption.

·         Ability to identify, focus and communicate critical data elements between disparate systems as each relates to the concept of record level.

Essential Knowledge

·         Thorough understanding of BSS, OSS, ESS and Digital applications.

·         COCOMO and Wideband Delphi based cost estimation is preferable.

·         Strong Business Acumen, market research and innovative mindset.

·         Telecom Fixed line and Wireless products in-depth understanding.

·         Good understanding of Software Development Life Cycle.

Qualifications

·         Minimum 16-year education in IT

·         4+ year experience in implementing and/or migrating systems like CRM, OCS, Billing and charging/rating, ERP, OSS, Provisioning and Mediation systems for telecommunications operators.

·         Experience of working with industry leading vendors is preferable.