Software Support Engineer  
Jin Technologies Private Limited   More jobs from this company

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Job Title:   Software Support Engineer
Category:   Software Development
Total Positions:   2
Job Location:   Karachi
Gender:   No Preference
Minimum Education:   Bachelors
Degree Title:   Computer Sciences/Software Engineering/Information Technology
Career Level:   Entry Level
Minimum Experience:   Fresh1 Year
Apply By:   Aug 30, 2021
Job Description:

Jin Technologies is looking for energetic and self-driven individuals for its technical support team.

Duties & Responsibilities:

  • You will be required to work on a variety of diverse tasks that will include programming tasks, installing and configuring computer systems, diagnosing software faults, and solving technical problems, either over the phone or face to face
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; ensure resolution
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Attention to detail is essential, with the ability to work independently
  • The work involves high commitment under tight deadlines

Candidate should have:

  • Industry experience of 2 years
  • Bachelors degree in Computer Sciences or related field
  • Ability to diagnose and troubleshoot technical issues
  • Must be able to work on configuring industry-standard content management systems and shopping carts
  • Must be willing to work on high-level development tools to develop application prototypes
  • Familiarity with remote desktop applications and help desk software
  • Familiarity with Human-Computer Interface (HCI) guidelines
  • Effective Communication skills

Company Information
Company Name:  Jin Technologies Private Limited
Company Description:
In business since 1991, Jin Technologies aims to help you uncover the opportunities of growth and innovation by building cutting-edge applications that conforms with emerging market trends and create new opportunities for your career. Jin Technologies pro-actively gains insights into leading and emerging technologies to meet the ever-growing needs of our clients and provides excellent exposure to our team members.

We have a team of qualified and experienced IT professionals, possessing business domain knowledge and technology competence that render truly innovative and high-quality solutions. With team-friendly policies, and stress on Sharia-compliance, most of of team members started with their first job with us.

Jin Technologies provides a wide range of offshore desktop, mobile and web-application development services to help our clients harness the power of technology and achieve their goals. The company has also been providing custom development services to a growing list of local and international clients. From maintaining legacy applications to designing them from ground up, our proven experience and reliability makes us an ideal application development partner.

At Jin Technologies, we believe in providing growth and learning opportunities to everyone, from an intern to a senior team member. It is our aim to provide our team members with a career path, with ample growth opportunities to learn and work in the latest technologies. Our workplaces are smoke-free, relaxed, comfortable, informal, and yet professional. Team members enjoy our accelerated appreciation program with quarterly performance reviews, profit-sharing scheme, liberal medical compensation, need-based leave plan, executive development and training program, and flexible working hours.

At Jin Technologies, we provide you with the training and opportunity to work in different technologies, mostly web-based. At our workplace, creativity, discussion and new ideas are encouraged. With us, people ca

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